When should AI not answer a mental health question alone?

Answered with 2 indexed sources.

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AI should not handle a mental-health question alone when there are suicidal thoughts, self-harm risk, hallucinations, severe confusion, violence risk, abuse, withdrawal danger, or fast-worsening distress. In those cases, contact emergency services, a crisis line, or a qualified clinician right away.

Indexed sources

[1] Medium trust

988 Suicide & Crisis Lifeline

Immediate crisis support for suicidal thoughts, emotional distress, or concern about another person.

Indexed page Original source

[2] High trust

NIMH: Warning Signs of Suicide

Public warning signs that should trigger urgent human support.